The date posted here indicates the date on which this information was last updated:
Purpose of policy:
We are committed to protecting your personal information. It is important to us that you as a site User you are aware that we may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources Mel-able may offer. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Below you will find information on how we use your personal data, for which purposes your personal data is used, with whom it is shared and what control and information rights you may have.
Information collection from you:
To process payments: Payment details (if required) may be asked for and held only until the order is complete and received by the customer.
To process an order: Information provided to process your order will only be used to provide service to that order. If you have placed or enquired about a specific order then we will contact you via your suggested contact method. If a customer has made a specific request or there is a unforeseen problem with an order placed or stock levels then we will make contact with you. If you use your credit or debit card for the payment process we will ensure this is carried out securely and in accordance with the payment card industry data security standard. Card details are not stored for future transactions.
Keep in touch: we collect customer names and email addresses for keeping in touch. Customers who wish to sign up to our mailing list will be updated with periodic emails from us. You can unsubscribe at any time.
To fill out a form: When using the 'Contact Us' form customers are required to give details such as name and contact details. This information is used solely to reply to your question or request.
Picture Gallery: There is the option to 'share your pooch pics' with us on our website and social media accounts, images sent to us will be shared in the picture gallery or video section. Please do not 'tag us' or 'share' an image of your pooch with us if you are not happy for it to appear on our social media accounts.
Non-personal Identification information collection from you:
We may collect non-personal identification information from you whilst interacting with our site, examples of this may include technical information about the way in which a User connects to our site, which internet providers are used and other similar information.
Sharing your personal information:
We do not sell, trade or rent any personal or sensitive information to others.
Web Browser Cookies:
We may store cookies on your hard drive whilst using our site to help us recognise and remember you. You may choose to opt out or ignore cookies.
Third party websites:
We do not control the advertising links or content that may appear on your screen whilst using our site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms:
You have a right to request a copy of the personal information held about you and to request that any inaccuracies of this data are corrected. Please contact us via email to do so.
When you make a purchase from us you are entering into all of the above T's and C's.